Evaluation Criteria
Candidates will be assessed based on various criteria, including educational qualifications and experience. Marks will be awarded for educational qualifications, digital literacy, infrastructure facilities, and customer service skills. This thorough evaluation aims to select candidates who can effectively serve in these vital community roles.
| Evaluation Criteria | Marks |
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| Educational Qualification (min. HSC pass; additional marks for degree/postgraduate) | 10 |
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| Computer & Digital Literacy (MSCIT/equivalent certificate, computer handling, online application process, cyber security knowledge) | 15 |
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| Infrastructure Facility (office, computers, printer, scanner, biometric device, internet, power backup, CCTV, accessibility for differently-abled and senior citizens) | 15 |
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| Financial Capacity (investment capability and 6–12 months' business running capacity) | 10 |
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| Customer Service & Communication Skills (interview-based) | 20 |
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| Experience (CSC, Maha-e-Seva Kendra, Banking Correspondent, e-Governance, or similar work) | 10 |
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| Business Plan & Sustainability | 5 |
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| Social Inclusiveness (differently-abled, ex-servicemen, women, self-help group members, local entrepreneurs) | 5 |
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| Character Verification (police verification, no fraud/financial misconduct/blacklist history) | 10 |
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| Total | 100 |
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